Building and Managing Resilient Teams

Learning Objectives to Become a Better Team Leader

Good leaders guide employees and empower them to overcome adversity and rise to new challenges. Today’s business landscape—characterized by volatility, uncertainty, complexity, and ambiguity (VUCA)—demands flexible organizations and professionals. This course will teach you how to create an adaptable team prepared to solve problems under conditions of change and uncertainty.

After completing the course, you will be able to:

• Describe the key qualities of a resilient team and understand team fundamentals.
• Outline the steps necessary to assemble, lead, and manage teams under volatile conditions.
• Apply strategies to manage, motivate, and effectively resolve conflicts among team members diverse in culture, geography, and skills or operating in different modalities (in-person, virtual, or hybrid).
• Define the signs of and avenues to leading the stages of a team’s evolution: promoting members, growing the team, and disbanding it.
• Earn a credential certifying completion from the University of Chicago and become part of the UChicago network.

You will learn to:

• Lead team evolution and cultivate resilience.
• Organize team structure and membership.
• Build team culture.
• Construct the framework for performance measurement and management.

• Self-paced interactive learning modules with a variety of engaging learning activities, assignments, and resources.
• Live sessions that bring you, your peers, and your instructor together to learn collaboratively about the current state of the field, engage with real-world problems, and explore authentic solutions.
• Continuous support from your instructional assistant, who will accompany you on your journey through the content, answer your questions, and provide feedback on your work.

Our highly trained instructors are courageous thinkers and passionate leaders who leverage years of industry expertise and up-to-date knowledge of terminology, tools, and trends to deliver an unparalleled learning experience. Through their rigorous discourse, cross-disciplinary collaboration, and field-shaping contributions, they create practical solutions and pioneering innovations that enrich our world.

This instructor teaches this course regularly. Please speak to your enrollment advisor if you wish to know who the current teacher is.

Career Outlook

According to the U.S. Bureau of Labor Statistics, employment of training and development managers is projected to rise at the above-average rate of 7% over the next decade. This growth reflects recent shifts in corporate culture, the enhanced value placed on employee development and training, the recent widespread adoption of hybrid and remote working models, and the increasing willingness to adapt to new ways of doing business.